Frequently Asked Questions
Everything you need to know about your United Beauty Supply experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy for beauty products?
Due to hygiene reasons, we only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return authorization.
Are all your hair and skin care products authentic?
Yes, United Beauty Supply is an authorized retailer for all brands we carry. We source directly from manufacturers to ensure 100% product authenticity.
Do you offer wholesale pricing for salon professionals?
We do offer professional discounts for licensed stylists and salon owners. Please visit our 'Pro Portal' to upload your credentials and apply for a professional account.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by calling our customer service line.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.